General Vaccine Eligibility! (2021-07-01)
NVIH is now vaccinating ALL community members ages 12 and older who live or work in our service area counties. Service areas include Butte, Glenn, Tehama, Colusa, and Yolo counties. Please register using the link above.
Mask Requirements After June 15th
While we are all excited to return to a sense of normalcy, NVIH will still require facemasks for all individuals entering our locations. This pertains to both vaccinated and unvaccinated individuals. We will continue to follow CDC guidelines in an effort to promote a safe environment for not only our patients but also our staff. Social distancing and proper handwashing will still be practiced.
Masks are required upon entry and if you do not have one, one will be provided to you. Health screenings for both staff and patients will also continue to take place at our facilities. This screening includes a temperature check along with a series of questions. If you are experiencing symptoms, please call ahead to notify staff so they can provide you with proper entry procedures.
NVIH will continue to offer COVID-19 testing and vaccinations. We appreciate those who have already been fully vaccinated as it is a huge step toward a safer community. We are proud to have provided over 13,000 vaccines to date. Those who wish to receive a vaccine can contact any of our reception staff to schedule an appointment. Vaccines are available for individuals ages 12 and over.
We appreciate your understanding and look forward to providing quality care in a safe environment.
Construction underway in Woodland (03/23/21)
Read the full article from the Daily Democrat here!
NVIH Transportation Services
Transportation will be available to Native Americans as well as non-Native American spouses and minors who are household members. The individual must be a registered user of NVIH clinical services and live within the NVIH service delivery area to qualify for transportation service. Exceptions will be allowed for NVIH Tribal Consortium members living outside of the NVIH Service Delivery Area within the counties of Butte, Colusa, and Tehama.
All transports are to be scheduled through the patient transportation services scheduling staff. Transport request should be made at least one business day in advance, unless an urgent appointment is necessary. Patient transportation services are available only during regular business hours. It is the patient’s responsibility to notify the scheduler of the need for transportation at the time the appointment is made, and to cancel the request by 12:00 p.m. the business day prior to the scheduled transport if transportation is not needed.
Transportation requests can be scheduled through your Northern Valley Indian Health primary care clinic. Due to the pandemic, transportation services may not be available at all times.
Frequently Asked Questions
- Is NVIH providing in-person medical appointments?
NVIH is currently providing in-person medical in addition to telehealth visits.
- Is NVIH providing non-emergency dental services?
NVIH has resumed providing dental services for established patients.
- Is NVIH accepting new patients?
NVIH is always accepting new Native American patients. All other new patient appointments are subject to provider availability. Please call the clinic and staff will assist you in scheduling an appointment if available.
- Can I schedule a video visit with my provider?
Video visits are available for medical and behavioral health appointments. Please call the clinic to set up an appointment.
- What do I do if I have symptoms related to COVID-19?
If you are experiencing COVID-19 related symptoms, please call ahead. Staff will advise you on how to proceed.
- What COVID-19 related safety measures are you implementing?
- Increased cleaning and disinfecting protocols, including thoroughly sanitizing rooms after each patient visit
- Mandatory health screenings for all patients and staff before entering clinics
- Requiring masks or face coverings in patient care areas for all patients and staff. If you do not have a mask or face covering, one will be provided to you.
- Practicing safe social distancing throughout each clinic
- Utilizing the appropriate PPE such as masks, gloves, gowns, etc. for all staff
- Will I be required to wear a facemask when entering a NVIH health clinic?
Masks or face coverings are required in all NVIH patient care clinics. IF you do not have a mask or face covering, one will be provided to you.
- How can I schedule an in-person appointment with a medical or dental provider?
Patients can call the clinic to schedule an appointment.
Open Access Scheduling
Please review this video to learn how to download eClinicalWorks’ Healow app so you can participate in remote appointments with your provider.
Clinic code: JDAEBD
Proxy Access Request: English | Hmong
Android Play Store
iPhone App Store
Healow User Guide
Additional measures enacted include:
- All non-emergency dental appointments have been cancelled or rescheduled
- Behavioral Health Providers remain available in our clinics and appointments are being conducted via telephone or telemedicine
- All Outreach and Community Health groups and events have been cancelled
Staff not involved with direct patient care have been asked to voluntarily stay home at this time to maintain social distancing. While NVIH serves patients in Butte, Yolo, Tehama, Glenn, and Colusa counties, there have only been confirmed cases of COVID-19 in Butte and Yolo counties. There have been no confirmed cases of NVIH patients or staff.
"The new measures enacted are both preventative and proactive," said Inder Wadhwa, Chief Executive Officer of Northern Valley Indian Health. "We are committed to helping prevent the spread of COVID-19, while continuing to provide quality compassionate care."
CTTP: Non-recurrent short term benefits announcment
Per the California Tribal TANF Partnership (CTTP) Tribal Liason:
Effective immediately, CTTP will be providing Non-Recurrent Short Term Benefits for Crisis Services due to COVID-19 outbreak. This assistance is available to current CTTP Participants and Community Members who have at least one eligible Native American/Alaska child residing in the home in the CTTP services areas.
Please see the CTTP Crisis Announcement and 300% Federal Poverty Guidelines for more information.
Coronavirus update from our Medical Director
Each day new information and updates are happening in regards to our communities and the Coronavirus illness, also referred to as COVID-19. In an effort to give you timely information, NVIH is providing you with the below links to help you stay up-to-date on the latest information and recommendations from the Center for Disease Control (CDC) and the California Department of Public Health (CDPH).
If you are currently experiencing symptoms of fever, cough, or shortness of breath you might need to be evaluated for possible coronavirus infection. Please call ahead to receive direction before going to a medical provider.
Remember, every person has a role to play to lessen the spread of this virus and to help prevent exposure to others. Much of protecting yourself and your family comes down to simple measures:
- Washing hands with soap and water.
- Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean them using detergent or soap and water prior to disinfection.
- Avoiding touching eyes, nose or mouth with unwashed hands.
- Cover your cough or sneeze with a tissue or your inner elbow.
- Avoiding close contact with people who are sick.
- Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
- Following guidance from public health officials.
Please consult with your health care provider about additional steps you may be able to take to protect yourself--remember to call ahead first.
Important Healthcare Advisory
As you are aware residents of California that are currently covered by Medi-Cal will be asked to select a Medi-Cal Managed Care Plan for their medical needs. Northern Valley Indian Health has contracted with Anthem Blue Cross and California Health and Wellness. Both of these plans are Medi-Cal Managed Care Plans. Enrollment for these plans commenced on October 1st 2013, and coverage began November 1st, 2013.
We would like to take this opportunity to inform you as one of our established patients, that if you are eligible for a Medi-Cal Managed Care Plan you will need to select one of the plans and select our facility in order to continue healthcare with Northern Valley Indian Health. It is important to understand that if you do not select one of the Medi-Cal Managed Plans and a provider the State will make a selection for you and your care with Northern Valley Indian Health may be interrupted.
Northern Valley Indian Health is committed to continue to provide our patients with quality health care. We want to be of assistance to you so that your health care continues and is not interrupted. We are here to guide you through the process of applying for one of our enrollment coordinators to determine your eligibility status with one of the managed Medi-Cal Plans.
For those of you who are seeking a medical home in which to receive your health care, we welcome you to our clinics and invite you to call one of our enrollment coordinators to determine your eligibility status with one of the managed Medi-Cal plans.
We have a dedicated enrollment coordinator at each site to help you. We look forward to being of assistance.
- Chico: 530-896-9400
- Chico Cohasset dental and Women’s Health Center: 530-433-2500
- Children’s Health Center: 530-781-1440
- Willows: 530-934-4641
- Woodland: 530-661-4400