Source: HHS Office of Civil Rights
Northern Valley Indian Health, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Northern Valley Indian Health, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Northern Valley Indian Health, Inc. provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats
Northern Valley Indian Health, Inc. provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services contact the Clinical Site Manager.
If you believe that Northern Valley Indian Health, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Katrina Flesher, Operations/Compliance Officer
207 N. Butte Street
Willows, CA 95988
530-934-4641 ext. 1265
530-934-3285 (fax)
quality@nvih.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Clinic Site Manager is available to help you.
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
US Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
Toll Free: 1-800-868-1019
TDD: 1-800-537-7697
Complaint forms available at http://www.hhs.gov/ocr/office/file/index.html
