Northern Valley Indian Health is a private, nonprofit tribal organization that has been providing Medical, Behavioral Health, and Dental services since 1971.
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Message from the CEO
The COVID-19 pandemic continues to be a challenging time for all. At NVIH, we are committed to preventing the spread of COVID-19 while providing quality, compassionate care to our patients.
At this time, all medical service clinics are open and our dental department is open for emergencies only. Non-vital medical appointments are being rescheduled or conducted via telemedicine (video conferencing) when possible. All patients and staff are evaluated and screened for COVID-19 symptoms and exposure upon entering the buildings. Masks are being used throughout patient care areas for both patients and staff. Our health clinics are also practicing social distancing, increased internal cleaning procedures and disinfecting and encouraging staff to stay home if they are sick or experiencing symptoms of COVID-19.
I am incredibly proud of our team at NVIH. Throughout this uncertain time, we have leaned on one another for support and strengthened our communication along the way. We look forward to working through this hardship together while providing our patients with the best care possible.
Thank you for your continued trust in NVIH. We are here for you.
CEO, Northern Valley Indian Health
Telemedicine (Video Conferencing)
Please review this video to learn how to download eClinicalWorks’ Healow app so you can participate in remote appointments with your provider.
Clinic code: JDAEBD
Proxy Access Request: English | Hmong
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New measures to address COVID-19
Northern Valley Indian Health (NVIH) has enacted several new measures to limit the spread of the novel coronavirus (COVID-19) while continuing to provide patients with quality compassionate care. The measures are based on recommendations from the Center for Disease Control (CDC), Governor of California, and California Dental Association, and will be in place for two weeks. The COVID-19 situation is being continuously monitored by NVIH leadership and measures are subject to change.
All medical service clinics are open. However, non-vital medical appointments are being rescheduled or conducted via telemedicine (video conferencing) when possible. All patients are evaluated and screened for COVID-19 symptoms and/or exposure prior to entering the buildings. Patients with COVID-19 symptoms and/or exposure will be escorted through alternate building entrances to limit exposure to staff and other patients.
Additional measures enacted include:
- All non-emergency dental appointments have been cancelled or rescheduled
- Behavioral Health Providers remain available in our clinics and appointments are being conducted via telephone or telemedicine
- All Outreach and Community Health groups and events have been cancelled
- All services at the Red Bluff Dental clinic have been temporarily suspended, urgent care patients are being redirected to the Chico or Willows clinics
- Patient transportation services have been cancelled to limit prolonged exposure and close proximity of patients and staff
Staff not involved with direct patient care have been asked to voluntarily stay home at this time to maintain social distancing. While NVIH serves patients in Butte, Yolo, Tehama, Glenn, and Colusa counties, there have only been confirmed cases of COVID-19 in Butte and Yolo counties. There have been no confirmed cases of NVIH patients or staff.
"The new measures enacted are both preventative and proactive," said Inder Wadhwa, Chief Executive Officer of Northern Valley Indian Health. "We are committed to helping prevent the spread of COVID-19, while continuing to provide quality compassionate care."
CTTP: Non-recurrent short term benefits
Per the California Tribal TANF Partnership (CTTP) Tribal Liason:
Effective immediately, CTTP will be providing Non-Recurrent Short Term Benefits for Crisis Services due to COVID-19 outbreak. This assistance is available to current CTTP Participants and Community Members who have at least one eligible Native American/Alaska child residing in the home in the CTTP services areas.
Please see the CTTP Crisis Announcement and 300% Federal Poverty Guidelines for more information.
Coronavirus update from our Medical Director
Each day new information and updates are happening in regards to our communities and the Coronavirus illness, also referred to as COVID-19.
In an effort to give you timely information, NVIH is providing you with the below links to help you stay up-to-date on the latest information and recommendations from the Center for Disease Control (CDC) and the California Department of Public Health (CDPH).
If you are currently experiencing symptoms of fever, cough, or shortness of breath you might need to be evaluated for possible coronavirus infection. Please call ahead to receive direction before going to a medical provider.
Remember, every person has a role to play to lessen the spread of this virus and to help prevent exposure to others. Much of protecting yourself and your family comes down to simple measures:
- Washing hands with soap and water.
- Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean them using detergent or soap and water prior to disinfection.
- Avoiding touching eyes, nose or mouth with unwashed hands.
- Cover your cough or sneeze with a tissue or your inner elbow.
- Avoiding close contact with people who are sick.
- Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
- Following guidance from public health officials.
Please consult with your health care provider about additional steps you may be able to take to protect yourself—remember to call ahead first.
Dental Services Suspension
Out of precaution and on the guidance of the CA Dental Association, NVIH is suspending dental services at all of our facilities at this time due to the current COVID-19 situation. Patients who may have a dental urgent care concern are encouraged to phone their NVIH dental clinic to be triaged for further care instructions. Dental services suspension will be monitored and updated per the recommendations. NVIH staff will be contacting you once our dental operations are up and going. If you have received noticed that your dental appointment has been canceled and not heard from us after 14 days from the dental appointment that was canceled, please call the office to see if you are able to reschedule your appointment.
Community Health/Outreach & Behavioral Health Group Activities Suspension
NVIH is also suspending any group activities due to the current COVID-19 situation. This will include any Community Health/Outreach events as well as any Behavioral Health Program groups. This will be monitored and will be reactivated once the recommendations allow for NVIH to restart such activities.
In-House Transportation Services Suspension
NVIH will not be able to offer our in-house transportation services at this time due to the current COVID-19 situation. This service will also be monitored and re-evaluated to be reactivated as the recommendations allow.
Call or text 211 for local resources and services or visit their website 211.org
All Patients Welcome
Thank you for being a patient of Northern Valley Indian Health. Our goal is to provide our patients with quality compassionate care. Your feedback is valuable as it provides us with information that enables us to meet the needs of our patients.